How to track E-Signature Request status on the docsign.ca site?

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2023-03-17 10:14

Once you send E-Signature requests from the software, you can log in to the My Account (Dashboard) page on the docsign.ca website to track the status of the request and download the signed file once it is completed.

Step 1: Click the 'My Account (Dashboard)' link after login.

Step 2: Click the' E-Signatures' icon in the 'Services' section. 

All your requests are listed here. When your client has signed and sent the document back, the 'Status' will be updated with 'completed' and a 'download' link will be shown to download the signed document (.pdf).

For pending requests, you can click the 'Email' icon in the Actions column to resend the email request.

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