ID #1054

Why the computer freezes when I efile?

Most computers today have firewall software or anti-virus software installed to prevent virus or hacker attack. myTaxExpress EFILE goes through Internet. You need to find a way to add myTaxExpress software as allowed application in firewall or anti-virus software to connect through Internet.
If it's urgent issue, you can also still use CRA EFILE website to submit efile manually. The link is
http://www.efile.cra.gc.ca

Tags: efile, firewall

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