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  • NetFile and EFile: How to solve efile error clue code 2259?
    Answer: Most likely this error clue is caused when the reported foreign tax paid on the T3 or T5 slip is less than $1. Since this ...
  • Software: License online error codes
    Answer: Following is a list of the most common error codes you may encounter when retrieving a license online in our software products.  Code Reason Notes 99 System patch may be ...
  • Software: Validate your returns before filing
    Answer: Both MyTaxExpress/T2Express have a "Validate" feature to help you detect some common errors in your return. It is recommended that you run validation before filing ...
  • Forms and Schedules: T2sch50 error "Only one shareholder ID is needed at row 1"
    Answer: In form t2sch50, shareholder ID, only needs one SIN or BN (business number), or TN (trust number). Don't enter more than one ID in a ...
  • NetFile and EFile: What's Document Control Number (DCN)?
    Answer: Each efile return should have a UNIQUE document control number (DCN). The DCN shouldn't be similar to tax payer's S.I.N. When EFiler contacts CRA EFILE ...
  • Common: How to fix SSL/TLS error message
    Answer: If you are on Windows and the erorr message: "This system does not support SSL/TLS, please email OS version to support" appears Please download this .dll ...
  • T3Express: Issue T3 slip/summary with T3Express
    Answer: We have released a new functionality in the latest T3Express release: the ability to issue T3 slips/summaries and generate XML files for CRA Internet file ...
  • NetFile and EFile: Where to find field 52630 and 52670?
    Answer: Field 52630 was code 5263, and field 52670 was code 5267 in the prior-2019 version of myTaxExpress software. Field 52630 and 52670 are both part of ...
  • T2Express: How to use T2 Attach-a-doc service on docsign.ca
    Answer: If you have filed or amended a T2 return within the past 24 hours in T2Express software, you can submit supporting documents to CRA on ...
  • Common: CRA SERs Submit e-Documents Service is supported
    Answer: For FormExpress customers, we offer CRA Special Elections and Returns (SER) and Submit e-Documents Service through Tax Filings Report on your docsign.ca account.  Prerequisites   Register a ...

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