What is error code 20?

contact mytaxexpress
2018-03-29 18:38

You may get the following error message when trying to netfile or efile a return:

Cannot connect to CRA server: Code 20

It simply means that CRA servers are not available at this time. CRA performs daily system maintenance 3 hours a day.

Here are their scheculed daily system maintenance window for each timezone. During this window you cannot file any returns.

 Time Zone  Daily System Maintenace
 Pacific time  Midnight to 3:00 a.m.
 Mountain time  1:00 a.m. to 4:00 a.m.
 Central time  2:00 a.m. to 5:00 a.m.
 Eastern time  3:00 a.m. to 6:00 a.m.
 Atlantic time  4:00 a.m. to 7:00 a.m.
 Newfoundland time  4:30 a.m. to 7:30 a.m.


Tags: CRA server, err20, Error 20
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